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How does sizing work?

Sizing kits are necessary to ensure your set fits perfectly. Once you have your nail sizes, email them to lailustudiobusiness@gmail.com, and you're ready for all future orders.

•Please note nail sizing varies by length and shape.

•Sizing kits ship within 1-2 business days. Arrival time will depend on the method of shipping.

Email lailustudiobusiness@gmail.com anytime with sizing questions!

How do custom orders work?

#1 Order a sizing kit.

#2 Once you have your nail sizes, select your desired tier level on the custom set page, and email sizing information, images/moodboard, and specifications to lailustudiobusiness@gmail.com

#3 Confirm final design via email, and production begins!

All sets are custom-designed from scratch based on your submitted inspiration. Requests for design copies from other artists will be declined—each design is an original composition interpreted through my artistic style.

•Please reach out via email with any questions, comments, or concerns about your order.

How long will it take to receive my nails?

•Orders will be processed and shipped within 14 business days or sooner.

•Shipping methods are available at checkout.

• Expedited production (priority order) options are available by email request for an additional fee to accommodate tighter deadlines.

Priority orders
  • Priority orders are requests that require priority placement ahead of the current queue or a shortened turnaround time.
  • Due to limited capacity, rush orders are accepted on a case-by-case basis and are subject to additional fees.
  • We offer limited weekly rush slots to ensure quality is not compromised.
Bulk orders
  • Bulk orders require a custom quote and deposit. Priority timelines for these projects are subject to availability and complexity.
Returns + refunds

•Due to the nature of the product, refunds and returns are not available.

•Lailu Studio is not responsible for any issues or damages caused by shipping couriers.

*Please contact @lailustudiobusiness@gmail.com with any concerns about your order. *